Account blocked on betrebels and support that doesn't reply

24 October 2013
federiko87

Player
Italy

Betrebels offer a 100% match bonus equal to your initial deposit up to 100€ for new customers. I make a deposit on 28/09/2013 of 100€ and in my account I have 200€. To make withdrawable winnings and bonus I must play at least 2000 euro in three months to achieve the required rollover on odds over 1.90. I place a lot of bets with max bet of 15 € and increase the count to about 470 €. Today it's impossible to place any bet because when I put the amount and click ok appears a message " You can not place the bet because the total quota is not valid ". I contact them in live chat and the operator close me the chat. I try to contact them again in the live chat and appears the message that I have been banned. I write an email but I did not answer. I call on skype and they don't respond me. In conclusion, my account is blocked and i can't bet. I have win just 270 of net win with a total balance of 470,89€.I can not play or withdraw because I have to finish the rollover but they are gone and do not respond to my communication. Sorry for my bad english,I hope you manage to solve my problem. Regards.

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25 October 2013
milkystairway

Player
Europe

You are free to submit a complaint here, but betrebels is in the red list of BMR since the first of May. It belongs to the group Rebels Gaming who owns 3 books: BetBusy (not rated), BetRebels (rate 1 - red flag) and 90bet (SCAM).
The reason why betrebels is red-flagged is because its sister site 90Bet is a no pay bookmaker. I am sorry to say but invariably books from the same group work the same.

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27 October 2013
sutkis

Player
Finland

I have same problem. is your account blocked yet???

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27 October 2013
federiko87

Player
Italy

sutkis wrote:

I have same problem. is your account blocked yet???

yes and silence of the bookmaker

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28 October 2013
sutkis

Player
Finland

All's well that ends well. I withdraw 500€ day before yesterday and today money comes skrill wallet....

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05 November 2013
federiko87

Player
Italy

sutkis wrote:

All's well that ends well. I withdraw 500€ day before yesterday and today money comes skrill wallet....

I can not play or withdraw because I have to finish the rollover. Do you complete the rollover or you have not initial bonus? Sorry for my english.

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27 October 2017
jado9

Player

hello guys i have same problem .i created an account in betrebels and i have charge it 250 euro and i start betting 20 minutes and then site say your account blocked .they ask for corrects info and send them passport photo copy. so they dont respond i have contact them by live chat and told them if i have wrong paper why u accept money recharge .give my money they said no we cant and they closed the chat . damn them thief .

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27 October 2017
jado9

Player

what do u mean ?? u mean betrebels are are not thief ?

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