William hill

06 April 2017
john1986

Player

Hi

First time posting on this wonder if anybody could give me information regarding my situation.

I recently placed a bet on a boxing fight for the match to finish in the 3rd it was just a pure guess and was it make the fight interesting anyway the fight was stopped in the 3rd round...the next day I went to withdraw my fund and was told that this fight was under investigation. I recently learned that other bookmarkers have paid out on this fight yet William hill has not.

I contacted the sporting bodies and was told that as far as they know there is no investigation..just looking for some help regarding this.

Thanks

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06 April 2017
Trevrizent

Citizen
West Midlands, UK

Have William Hill told you who is investigating this fight? Is it one of the sport's governing bodies or is it just WH themselves? And was the bout held in the UK or overseas?

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06 April 2017
john1986

Player

No william hill have not told me who is investigating this fight...it's just William hill..the fight was held in New York...I contacted the New York sporting governing who held the fight and was told by them that there is no investigation..I rang other betting bookmarkers and was told they have paid out..I emailed William hill and told them this information they just said has been raised by the sporting body.

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06 April 2017
BMR Sandy

Support

Player

Hi john1986, did you tried again to contact William Hill and made used as a basis using the other bookmakers decision to the said game? Did they told you particularly the reason of the investigation?

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06 April 2017
john1986

Player

Hi BMR sandy

I have contacted William hill every day for the last 3 weeks all customer service say is it's with higher management and I asked for numours people to contact me but no phone call came I get emails off them telling me it's under investigation and this may take some time any time I reply and tell them my findings it's just ignored...they said it's for match fixing the first email I got then this changed to security issue then it changes again to them saying we have raised this with the sporting body.

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06 April 2017
BMR Sandy

Support

Player

Please feel free to submit a complaint, if you still haven't done, https://www.bookmakersreview.com/player-complaints and lets see what we can do to assist you.

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06 April 2017
Trevrizent

Citizen
West Midlands, UK

I don't see that William Hill have any authority whatsoever to investigate whether this fight was fixed or not. If they suspect it was fixed, then they should report their suspicions to the relevant governing body or, failing that, NYPD. In other words, they should put up or pay up and at the moment they don't seem to be doing either.

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06 April 2017
john1986

Player

I agree... to be honest my opinion is I feel like they just want me to go away take my money back and that's the end of that..I have the information..I just want this to be over give me my money I am owed and I will never bet with William hill again.

Ps I have gone to IBAS about it so we see what happens

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06 April 2017
Trevrizent

Citizen
West Midlands, UK

Hopefully IBAS will find in your favour, as I can't see that William Hill have any legitimate grounds for not paying you. If the governing body concerned has given this fight the all clear, then William Hill should stop stalling and pay up.

There is, unfortunately, evidence on this forum of William Hill doing this sort of thing in the past. I stopped betting with them a long time ago and I certainly don't miss them.

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06 April 2017
john1986

Player

I agree...I just don't understand why they are not paying out when every other bookmarker has paid out..digging there heels in..I hope IBAS go in my favour I can't see why the won't to be honest..once I get what I am owed it never bet with them again a bunch of cowboys.

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08 April 2017
quincunx

Citizen
Edgware,Middlesex,UK

Hi,John.Which was the fight ? If it is not under investigation,there should be no harm in identifying it.

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