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Account blocked on betrebels and support that doesn't reply

Betrebels offer a 100% match bonus equal to your initial deposit up to 100€ for new customers. I make a deposit on 28/09/2013 of 100€ and in my account I have 200€. To make withdrawable winnings and bonus I must play at least 2000 euro in three months to achieve the required rollover on odds over 1.90. I place a lot of bets with max bet of 15 € and increase the count to about 470 €. Today it's impossible to place any bet because when I put the amount and click ok appears a message " You can not place the bet because the total quota is not valid ".