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Parasino rollbacked bets!

Yesterday I made some bets at bookmaker Parasino.
I won these bets, but today I see all these bets rollbacked.
I contacted customer support, they even can't provide the number of paragraph
of Terms and Conditions, according to which my bets were rollbacked!
They only say that it was "traders decision".
Furthermore, my bets were at coefficient 1.42, and according to their rules,
I have the right to withdraw if coefficient is 1.35 or higher.
But they also rejected my withdrawal request, saying that I still need to bet