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rivalo steal money close account and steal money for no reason

Today, after winning a small bet, closed down my account and confiscated money for no reason.

When I wanted to make a withdrawal, they asked for ID documents which is normal so I sent them the required documents which are 100% legit and have been used successfully on many other sites (can provide them to verify). Not even 2min after uploading documents I receive email that they have been rejected and to upload new ones. I try to login to my account and it says it has been deactived, so I went to live chat and they told me this: