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www.totobet.com contact problem , cant withdraw

Hi

Im new on here , i wondered if anyone has experience with www.totobet.com in the Totobet Malta ltd group and licensed by LGA Malta.

I opened my account 12/09/13 and sent my passport bank card scan to them 16/09/13 and still not been verified to my knowledge. I have tried contacting them by email several times with no answer, the live chat does not work and the telephone does not work either. Ive only played the sportsbook on this website and odds are updated everyday and live bet etc.