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Dafabet in trouble???

It has taken me two weeks to get a $800 withdrawal from Dafabet so I'm concerned for everyone that they may be in financial trouble.
My first attempt resulted in their reply I needed to vaildate my ID, but this had already been completed last year.
I attempted to post new ID (licence, passport etc) & this was met with various excuses such as they couldn't open the attachments, they couldn't read pdf files, the images were blurry, the images edges were indistinct etc etc.